First, we'll get into setting up an auto-reply via your regular Facebook Messenger account. There are two ways to set up a Facebook Messenger auto-reply. How to set up a Facebook Messenger auto-reply messages In the next few minutes, you'll learn how to set up an auto-reply on Facebook and find some ready-to-use Facebook Messenger auto-reply message samples. In order to still make sure every single one of your customers gets an instant reply - no matter at what time - is by using auto-replies. Whether it's for a long vacation to a sunny island or a 30-minute lunch break, you can't and shouldn't monitor your Facebook messages all the time. They want your business to be available for questions all day long.īut you and your team deserve some downtime too. Why? Because it's near impossible to keep up with the sky-high customer's expectations. And customer service teams are busier than ever because of it. Facebook Messenger is one of the most popular customer communication channels out there.
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